A Comprehensive List of Business Opportunities For Customer Service Representatives
- Event Planner (27)
- Tour Guide (54)
- Data Entry Clerk (37)
- Personal Assistant (28)
- Social Media Manager (36)
- Affiliate Marketer (42)
- Dropshipper (43)
- E-commerce Store (52)
- Vacation Host (49)
Description: An event planner is a business that customer service representatives can start which involves coordinating different required elements to stage an event. Event planners are in charge of the start-to-end process of ensuring the development and successful execution of an event.
Products/Services: Event planners offer a full-scope service of planning an event from start to finish. Their service includes developing the location, managing the logistics, coordinating with third parties, designing the program, and more. The customer service representative as an event planner can work on staging parties, weddings, ceremonies, conventions, and more.
Potential Customers: Event planners are typically hired by individuals or companies looking to hold professional events. They typically have a theme, brand, or aesthetic for the event that may be easier for an event planner to execute.
Description: Tour guides is an opportunity for customer service representatives who would like to be working individuals or service provider in the field of showing tourists around a place and guide them through spots of interest. Most top travel destinations in the world have tour guides to help tourists learn about and fully appreciate tourist attractions.
Products/Services: Tour guides are typically locals who may be customer service representatives and living at or near tourist destinations. They are trained to be storytellers of the history and important sights of interest for tourists to appreciate. They also ensure that everyone on the tour follows the place’s rules and safety guidelines.
Potential Customers: A tour guide’s usual customers are tourists or travelers wanting to maximize their experience while at a site of interest.
Description: Data entry clerks are professionals verifying, entering, and organizing data into computer software for businesses or companies. Data entry clerks can be customer service representatives who have excellent attention to detail, have high levels of accuracy, and have digital know-how to be successful at their job.
Products/Services: Data entry clerks is an opportunity for customer service representatives where you provide clerical duties in data entry for your clients. They are experts in accurately encoding data via typing or voice recording and organizing a comprehensive database for the clients to use.
Potential Customers: A data entry clerk’s usual client can vary across different fields including healthcare, advertisement, finance, and transportation. They typically provide their businesses to clients in need of proper and organized data collection.
Description: A personal assistant, or a PA, is a person who is primarily responsible for assisting an individual, usually a professional, in managing their day-to-day professional and personal life. This can be a business for customer service representatives who would like to be experts in providing for and anticipating the needs of their clients.
Products/Services: Personal assistants provide support to their client’s everyday life in the form of secretariat services. The customer service representative as a personal assistant often becomes in charge of their client’s calendars and other administrative tasks to streamline their client’s day-to-day productivity.
Potential Customers: A personal assistant’s usual customers are busy professionals who need a person to organize or carry out tasks outside of their main responsibilities. These clients may be in a high-profile position or have an enormous workload.
Description: A social media manager is an expertise in advertising using various social media platforms for a company that customer service representatives may be interested to pursue. Not necessarily, but it is an advantage to be graduates or have experience in the field of advertising, marketing, or public relations.
Products/Services: The customer service representative should expect to be in charge of developing and implementing social media strategies for their company to increase brand impact, visibility, and interactions. Social media managers are experts in building online communities for their client’s brands.
Potential Customers: Social media managers can have a single client or multiple clients at once. Their usual customers are businesses or companies looking to increase their social media visibility and engagements to sell their services or products.
Description: An affiliate marketer is an opportunity for customer service representatives with established digital following who are interested in promoting products or brands to earn a commission from every item they sell. They can be experts in digital marketing and promoting products to their viewers.
Products/Services: Affiliate marketers can be customer service representatives providing marketing and advertising services for others products and services. They ensure that the products or brands they promote reach the business’s target audience and translate that reach into product purchases.
Potential Customers: Affiliate marketers have to target clients or customers. The first are brands or businesses looking to market their products to a wider audience and the second is their main audience to who they market said products.
Description: A dropshipping business is an opportunity for customer service representatives which is a popular type of retail e-commerce model wherein a reseller purchases wholesales from suppliers and sell these supplies to their customers. Dropshippers act as a middleman between customers and suppliers who stores and ships their products.
Products/Services: Dropshipping have an endless types of products that a customer service representative can sell to customers. These can be clothing, accessories, makeup, skincare, decoration, etc. The dropshipper's main products are purchased wholesale and are typically stored and shipped directly from the supplier.
Potential Customers: A dropshipper’s typical customers are usually online shoppers looking for a quick and easy shopping experience. They can be from any demographic who has access to the Internet.
Description: An e-commerce store is an opportunity for customer service representatives around setting up an online store for online shoppers. Sellers can market their products or services online where they sell them digitally to customers. This is less costly than a physical store and only requires storage for inventory and shipping equipment for customers.
Products/Services: Products in an e-commerce store can be anything and everything. Examples are clothing, equipment, home products, supplies, etc that can be relevant to you as a customer service representative. Successful e-commerce stores typically sell specialized or niche items to consistently attract their target customers.
Potential Customers: Usual customers of an e-commerce store are online shoppers looking for a convenient experience as they shop. Customers can also be looking for niche or specialized items that cannot be found in their area.
Description: Vacation hosts, also known as trip managers, are individuals hired by a travel or trip company to oversee and manage the activities of guests during their vacation. It is an opportunity for customer service representatives to work with tour-centered professionals who usually have expert knowledge of different high-value attractions and activities.
Products/Services: Vacation hosts provide clients with the service of managing groups of people, ensuring they spend their vacations having fun, as well as setting events or activities, and ensuring their safety. The customer service representative should expect that a vacation host business, ensure vacationers get their money’s worth during the trip.
Potential Customers: Vacation hosts usually cater to vacation companies who need an individual with knowledge of a vacation spot to guide and ensure the safety of their clients while on vacation.